Contact Information: johnc@johncanfield.com or call 616.392.2634 189 West 12th Street Holland, MI 49423 © 2008 John Canfield All rights Reserved Site Design: Canfield Design Studios, Inc.

Approach Independent consultant John Canfield helps clients improve their performance, revenues, and profitability. John's strategy: Improve thinking skills to generate better ideas. Improve decision making skills to select the best ideas. Improve communication skills to build support for the ideas. Improve implementation skills to realize the benefits. Improved Company Performance Improved Decisions, Behaviors Improved Insights and Ideas Improved Thinking If I want to improve my performance, what's the best way to think about this? John designs and facilitates customized, interactive, hands-on business meetings and training sessions using a wide variety of thinking styles (strategic planning, scenario planning, improvement methodologies, creative thinking, etc.) to help teams make and implement better decisions. John promotes two crucial components for effective decision making: One is to ask the team to identify the best alternative. Here the team works to be clear in it's goals and lists many possible choices to compare to the goals. There are both ordinary and not-so-ordinary techniques and approaches which generate a wide variety of alternatives which represent a range of points of view. Better techniques, better alternatives. A second component is to deliberately build support for the team's selections by organizing the dialogue to promote participant contribution and buy-in. Here we want to take advantage of the wonderful principle that people support what they create. When people are included in the identification, comparison, and selection of alternatives, most often a very good solution emerges which everyone can support. Productive dialogue requires the presentation of different points of view and substantiation with data when possible. It is the combination of good decisions with good support that provides decisions which generate significant business impact. Impact = Decisions(Support)